How To: Reset a Password

If you have forgotten your password or receiving error messages regarding your password, you can reset the password to a new one.  Here is how to guide the password reset process.

Click Forgot Password on the Log In Screen

On the Log In screen, there is a Forgot Password next to the Login button.

You will be presented with a screen on which you will enter your email address.

Check Email

Within a few minutes, you should receive an email that looks like this:

Enter Temporary Password

You should return the Log In screen and enter the temporary password and click Login.  You will be presented with the following screen.

At this point, a new password can be created by entering it twice and clicking Change Password and Login.

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