How To: Open Reports Which Contain Special Characters
If you've exported a report out of WizeHive only to find characters such as ‰Ûª, it means that your report contains special characters, such as apostrophes, opening quotation marks, or letters in other alphabets that have accents or tildes. In order to avoid characters converting like this, we can open the reports in Google Sheets/Google Drive first before opening them in Excel. Follow the steps below in order to accomplish this.
Export Your Report
Open the Files in Google Sheets
Google Sheets will automatically convert all special characters.
Save the Google Sheet as an Excel File